Management Coaching Employee Performance Coach Certification
TransformationAcademy

Management Coaching Employee Performance Coach Certification

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Set expectations, assess performance, provide feedback, increase productivity, develop employee potential | taught by Joeel & Natalie Rivera

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Research conducted over decades by the Gallup Organization shows clearly that the number 1 factor that determined the job satisfaction and performance of valuable employees, and therefore leads them to grow with the organization, is the relationship they have with their boss. That’s you!  

If you want happy, productive employees who contribute to the organization and fulfill their potential, it’s time to take your role as a manager beyond simply managing their behavior or responsibilities, and instead facilitate their development—as a coach.  

Being a coach isn’t about simply developing your employees skills or careers, it’s about helping them grow as a person. It means you are personally invested in their wellbeing and development. Being a high-performing manager is not about telling your employees what to do and providing feedback only during annual performance reviews. It means taking responsibility for their performance and success by partnering with them to chart a course to desired outcomes and supporting them along the way. 

The time you invest in coaching your employees will reduce the time you spend putting out fires, handling issues, and compensating for low performance.    

Don’t be a coach...

... just because 70% of employee learning and development happens on the job, not through formal training programs   

... Or because 63% of organizations are using internal coaching because the benefits are numerous   

... Or because leaders who implemented coaching effectively and frequently improved results for their business by a staggering 21% compared to managers that do not use coaching.    

Become an employee performance coach because of the direct impact it will have on your relationships, your staff’s performance, and your organization’s long-term success.  

This program will provide best practices for coaching your employees, including:

  • How to approach the relationship and develop a strong relationship of trust

  • Exactly how to structure the process, including scripts, assessments, and templates.

  • Effective communication techniques 

  • How to establish goals, expectations and what needs improvement

Plus, you’ll learn a proven done-for-you coaching process for creating an employee performance improvement plan, including: 

  • Establishing Performance Expectations 

  • Assessing Employee Needs

  • Analyzing Performance

  • Providing Feedback  

STUDENTS WHO COMPLETE EVERY LESSON IN THIS COURSE WILL RECEIVE AN OFFICIAL CERTIFICATION FROM TRANSFORMATION SERVICES, INC., AS WELL AS THE CERTIFIED EMPLOYEE PERFORMANCE COACH LOGO TO USE IN HIS/HER MARKETING MATERIAL. SEE THE FINAL LESSON IN THIS COURSE FOR INSTRUCTIONS.

So, are you ready to help your employees increase their performance and enhance their careers? If so enroll now, we look forward to seeing you in the course! 

Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason.  

MEET THE INSTRUCTORS: 

We are Joeel & Natalie Rivera. We have over 300,000+ students from 195 countries. Our courses are all based on our educational background in psychology and education, our experience as life coaches, speakers, and entrepreneurs, as well as Joeel’s background as a psychology instructor, his Master’s in Counseling and his research on happiness for his dissertation for his PH.D. in Psychology.

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COURSE CURRICULUM

GETTING STARTED 16:41

Intro to Employee Coaching
Coaching Skills
Establishing the Coaching Relationship
Initial Conversation Outline
Self-Awareness: Avoiding Biases
Self Awareness Avoiding Biases
Life Coaching Disclaimer and Code of Ethics.
All Course Documents in One Handy Place
IMPORTANT: Life Coaching Disclaimer

COACHING MODELS 20:59

S.M.A.R.T. Goals Model
SM.A.R.T. Goals
The GROW Model
The GROW Model

COACHING EMPLOYEES FOR PERFORMANCE IMPROVEMENT 14:49

Establishing Performance Expectations
Performance Expectations Template
Assessing Employee Needs
Employee Needs Assessment
Training Plan Template
Analyzing Performance
Performance Analysis
Performance Analysis Template
Performance Discussion and Feedback
Performance Discussion and Feedback
Performance Discussion Template

COACHING COMMUNICATION TECHNIQUES 22:38

Effective Listening: Active, Reflective, Paraphrasing
Effective Listening
Empathetic Listening
Communication Techniques for Difficult Conversations
Communication Techniques for Difficult Conversations
The Power of Questions
Types of Coaching Questions
Coaching Questions
Empathetic Listening

BONUS COACHING INSIGHTS AND TOOLS 10:41

Locus of Control and Circle of Influence
Locus of Control
Getting in the Right State
Bonus Tools
Wheel of Life
Brainstorming
Determining Goals

Conclusion and Next Steps 02:11

Congratulations!
IMPORTANT: How to Receive Your Official Certificate