Management Coaching Employee Performance Coach Certification

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Set expectations, assess performance, provide feedback, increase productivity, develop employee potential

Taught by Joeel & Natalie Rivera

What you will learn

Understand the role of a manager coach
Empower your employees
Develop strong relationship of trust and admiration
Master effective communication techniques
Establish goals and expectations
Develop action plans
Measure performance & monitor progress
Increase employee satisfaction
Groom your employee for future positions
Tools for handling difficult conversations
Identify the tools, skills, and knowledge your employee needs

skills you will gain

Coaching models Coaching employees for personal improvement Coaching communication techniques Bonus coaching insights and tools
100% online course
Start instantly with lifetime access
Accredited Course
Accredited by internationally recognized Continuing Professional Development Standards Agency (Provider No: 50134)
Work at your own pace
From Beginner to Advanced
No degree or prior experience required
Subtitles: English

Praise for Transformation Academy

about this course

Research conducted over decades by the Gallup Organization shows clearly that the number 1 factor that determined the job satisfaction and performance of valuable employees, and therefore leads them to grow with the organization, is the relationship they have with their boss. That’s you!  

If you want happy, productive employees who contribute to the organization and fulfill their potential, it’s time to take your role as a manager beyond simply managing their behavior or responsibilities, and instead facilitate their development—as a coach.  

Being a coach isn’t about simply developing your employees skills or careers, it’s about helping them grow as a person. It means you are personally invested in their wellbeing and development. Being a high-performing manager is not about telling your employees what to do and providing feedback only during annual performance reviews. It means taking responsibility for their performance and success by partnering with them to chart a course to desired outcomes and supporting them along the way. 

The time you invest in coaching your employees will reduce the time you spend putting out fires, handling issues, and compensating for low performance.    

Don’t be a coach...

... just because 70% of employee learning and development happens on the job, not through formal training programs   

... Or because 63% of organizations are using internal coaching because the benefits are numerous   

... Or because leaders who implemented coaching effectively and frequently improved results for their business by a staggering 21% compared to managers that do not use coaching.    

Become an employee performance coach because of the direct impact it will have on your relationships, your staff’s performance, and your organization’s long-term success.  

This program will provide best practices for coaching your employees, including:

  • How to approach the relationship and develop a strong relationship of trust

  • Exactly how to structure the process, including scripts, assessments, and templates.

  • Effective communication techniques 

  • How to establish goals, expectations and what needs improvement

Plus, you’ll learn a proven done-for-you coaching process for creating an employee performance improvement plan, including: 

  • Establishing Performance Expectations 

  • Assessing Employee Needs

  • Analyzing Performance

  • Providing Feedback  


So, are you ready to help your employees increase their performance and enhance their careers? If so enroll now, we look forward to seeing you in the course! 

Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason.  

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Students who complete this certification course will receive an official life coach CERTIFICATION from Transformation Academy. This course is also ACCREDITED by internationally recognized Continuing Professional Development Standards Agency (Provider No: 50134), and CPD/CEU credits are available upon request.. . 
course curriculum
  • Intro to Employee Coaching
  • REQUIRED: Agreement, Disclaimer and Code of Ethics
  • Coaching Skills
  • Establishing the Coaching Relationship
  • Initial Conversation Outline
  • Self-Awareness: Avoiding Biases
  • Self Awareness Avoiding Biases
  • Life Coaching Disclaimer and Code of Ethics.
  • All Course Documents in One Handy Place
  • S.M.A.R.T. Goals Model
  • SM.A.R.T. Goals
  • The GROW Model
  • The GROW Model
  • Establishing Performance Expectations
  • Performance Expectations Template
  • Assessing Employee Needs
  • Employee Needs Assessment
  • Training Plan Template
  • Analyzing Performance
  • Performance Analysis
  • Performance Analysis Template
  • Performance Discussion and Feedback
  • Performance Discussion and Feedback
  • Performance Discussion Template
  • Effective Listening: Active, Reflective, Paraphrasing
  • Effective Listening
  • Empathetic Listening
  • Communication Techniques for Difficult Conversations
  • Communication Techniques for Difficult Conversations
  • The Power of Questions
  • Types of Coaching Questions
  • Coaching Questions
  • Empathetic Listening
  • Locus of Control and Circle of Influence
  • Locus of Control
  • Getting in the Right State
  • Bonus Tools
  • Wheel of Life
  • Brainstorming
  • Determining Goals
Conclusion and Next Steps
  • Congratulations!
  • IMPORTANT: How to Receive Your Official Certificate

meet your instructors

Joeel and Natalie Rivera

We are Joeel and Natalie Rivera—your soon-to-be coach trainers! (Yes, we’re married AND work together… 24 hours a day… and we LOVE IT!) Below we’ll tell you our story, briefly… the REAL story. The one that wasn’t always easy but that lead us PERFECTLY to this place of living out our life’s purpose and creating the thriving business (and the FREEDOM that comes with it) that we always wanted! 

We seek to ignite a revolution of personal freedom through entrepreneurship, empowering each individual to reach their potential and fulfill their life’s purpose.

 We are freedom junkies and serial entrepreneurs who empower INDIEpreneurs to create a purpose-driven business and fulfill their life’s purpose. We specialize in teaching people how to use their gifts to make money teaching what they know and love through life coaching and online courses. Joeel has a Master’s Degree in Counseling and Education and is currently completing his dissertation for his Ph.D. in Psychology, with an emphasis on happiness. 

In 2014, when we converted our print magazine into digital format, we found we could reach an exponential, worldwide market at a fraction of the time and cost. This inspire us to officially become INFOpreneurs. Then, in 2016 we received a proverbial “kick in the pants” to go “all-in” when Joeel fell ill after traveling overseas. Unable to leave the house, they continued to teach and empower others by turning their in-person workshops, speeches and coach training programs into online courses.

Start learning today

  • Taught by top instructors and coach trainers
  • Best value and price in the industry
  • 100% 30-day money-back guarantee
  • No degree or experience required
  • Official certificate & logo upon completion

Frequently asked questions

Approximately 10 hours including video lectures and independent completion of worksheets (both required).

Life coaching is a non-regulated industry, so there is no license or degree required. There exists no official accrediting institution or governing body in the life coaching industry. There may be organizations that claim to be an official or legal accrediting body; however, this is false. Therefore, anyone can coach based on their own level of comfort with their chosen training and/or past relevant experience. As long as you are not going outside the scope of coaching, such as practicing therapy (for mental health, for instance) you are free to coach as you wish! It is recommended that any coach who is concerned regarding this matter seek advice from his/her state. Life coaches must be aware of and strictly adhere to the appropriate role of a life coach. Life coaches are not licensed mental health care providers or therapists and must not provide medical advice, engage in patient diagnosis, or treat mental illness or trauma. Also, former therapists may receive legal consequences for practicing as a “life coach” while conducting therapy.

No, we are NOT affiliated with ICF (International Coach Federation) or any other life coaching association. We are an independent Life Coach Training Organization. Contact hours, meaning live interactions between an instructor coach and the student, is required for ICF approved programs. We do not wish to include contact hours in our programs because we believe our students enjoy the self-paced, virtual nature of our training programs and the opportunity to receive high quality education at a great price. Also, requiring contact hours would greatly increase the fees we would need to charge for our programs, making them out of reach for many of our students around the world. We believe in the democratization of education, not creating unnecessary red tape and costs.